Download the app
Look for Sentra Residence and sign in with the email registered by your community administration.
Multi-community residential platform
A modern operating app for residential communities.
Sentra Residence gives residents, gate teams, managers, and maintenance staff a shared place for access, packages, chat, amenities, payments, support, and native push notifications.
1
multi-community platform
20+
modules and flows
Base
ready for new communities
Sentra Residence
Residential app
Route
/c
community access
Community login
Each community with its own access
Operations
71
Access
2
Packages
3
Chat
4
Reports
5
Gate
Resident
Active
Guard
Active
Admin
Active
For new residents
Downloading the app? Start here.
Sentra Residence is your community's app. Sign in, confirm your community, and use the modules your administration has enabled.
Confirm your community
Your access is linked to a community and unit so data, support, and permissions stay separated.
Use daily workflows
Create QR access passes, check packages, open neighborhood chat, report incidents, and review amenities.
Ask for support
If something does not match your unit or profile, use your community support email so it can be reviewed.
Capabilities
One platform for everyday residential operations.
Each module reduces calls, duplicate capture, gate delays, and decisions made without reliable data.
Platform
Multi-community
One foundation to operate several communities with identity, roles, and customer-specific configuration.
Access
QR per unit
Temporary, permanent, or scheduled invitations with gate validation and unit-level control.
Communication
Community chat
Community and unit channels inside the app, with reports, self-deletion, and a moderation foundation.
Gate
Connected guard
Scanning, manual validation, packages, incidents, and parking so every shift works with traceability.
Administration
Clear rules
Community users, roles, reservations, finance, logbook, segmented push, and reports in a companion panel.
Residents
Everything from the phone
Visits, packages, amenities, payments, pets, voting, directory, marketplace, and incidents.
Operations
Incidents with evidence
Photos, comments, follow-up, and statuses so each report is traceable from open to close.
Governance
Audit and visibility
Action logs, operating metrics, and signals to make better decisions with less friction.
Maintenance
Evidence and review
Reports, task ownership, photo evidence, and administrative review before closure.
Platform status
Native iOS and Android apps, with push notifications built in.
Administrators can send important announcements through native push notifications while residents, gate teams, and maintenance keep daily work in one secure mobile experience.
Android
Complete native Android
A modern native app for residents, guards, administration, and maintenance, with full push notification support.
iOS
Native iOS parity
The iPhone version keeps the same operating base, key screens, and mobile experience for bilingual communities.
Announcements
Real push notifications
Administration can send important segmented announcements to residents, guards, or the full community.
Operations
Tracking and auditability
Access, packages, reports, parking, reservations, and announcements stay organized with visible statuses.
Active community
Privada Reforma validated bilingual residential operations in the field.
The community needed stronger daily operations, security, push notifications, amenity reservations, and auditability without losing its own identity. Those lessons now guide the next activations.
Privada Reforma
bilingual community with evolving operations and security
BilingualES/ENActive
SecurityAccess and rolesStrengthened
Push notificationsSegmented alertsIn use
AmenitiesReservationsOperational
AuditTraceabilityVisible
For managers and partners
A foundation ready to onboard more communities.
Adoption can be gradual: access and gate first, then communications, finance, amenities, maintenance, and automation based on real operations.
Fewer loose messages
Access, reports, packages, and reservations move from WhatsApp to workflows with status and ownership.
Role-based operations
Residents, guards, administration, board members, and maintenance see only what they need to act.
Community identity
Each community keeps its name, logo, support, users, and configuration without duplicating the product.
Phased growth
Start with access and gate; then activate finance, chat, amenities, maintenance, or custom modules.
Community life
More than administration. A better way for neighbors to live together.
Community modules make the app something residents actually want to open: pets, marketplace, directory, announcements, voting, and reports with real follow-up.
Community chat
Community and unit channels to coordinate neighbors without depending on external groups.
Pets
Community records, photos, comments, and visibility so coexistence does not depend on missed notices.
Incidents
Evidence-based reports, follow-up, priorities, and traceability for noise, rules, pets, or maintenance.
Marketplace
Buying, selling, and neighbor services with moderation to activate internal community life.
Directory
Useful contacts, neighbors, authorized providers, and operating information available from one source.
Voting
Surveys and community decisions with defined periods, clear options, and visible results.
Announcements
Official notices, comments, read status, and organized communication from administration to residents.
Amenities
Reservations, daily rules, fees, deposits, and availability for shared areas.
Parking
Reports for improperly parked cars, notifications, and a logbook for gate and administration.
Maintenance
Tasks, evidence, owners, and statuses to close requests without losing context.
Finance
Payment summary, balances, monthly transparency, and signals for a more orderly operation.
Packages
Reception, approval, photos, delivery, and tracking between gate staff and residents.
Profile and preferences
Visible name, unit, support, notifications, and personal configuration inside the community.
Module explorer
Click through and understand what each community really adopts.
Each module can be activated in phases, included in the membership, or adapted to a community's specific rules.
Platform
Multi-community
What it solves
Avoids duplicating product work for each community while keeping users, units, roles, and data separated.
Impact
Each customer can grow on the same foundation without losing operational identity.
Flow
1Login
2Profile
3Active community
4Visible branding
Measurable signals
Active communitiesUsers by communityAdoption by customer
These signals help prove value: less friction, higher adoption, and more visible operations.
Evolution
What comes next is prioritized by community value.
Each improvement helps residents, guards, and administrators resolve more from the app, with fewer loose messages and better follow-up.
Identitybase ready
Each community with its own name and logo
Access shows the correct community, logo, and support email without confusing the resident.
Profilenext
Clear account and support
Residents should see their name, unit, account details, and support contact in simple messages.
Commentsnext
Conversations with context
Marketplace, Directory, Pets, and Incidents show who participates and from which unit, while protecting privacy.
Incidentspriority
Reports with follow-up
Neighbors can comment and operations can update statuses without mixing conversation with official actions.
Visitsadmin web
More complete access control
Administration can review visits, parking spaces, physical passes, and special cases from a clear console.
Moderationroadmap
Chat, directory, and marketplace
Administration and board members can review reports, hide content, and maintain healthy coexistence.
Noticesroadmap
Important notifications
Urgent or segmented messages for communities, buildings, roles, or units when needed.
Differentiators
Operational enough for administration. Simple enough for neighbors.
More complete than chat
WhatsApp notifies, but it does not organize. Sentra Residence combines community chat with workflows, statuses, audit history, and roles.
More flexible than a closed system
The foundation already covers residential operations, but it can adapt by rules, modules, and each community's brand.
More human than an admin panel
Residents find daily value: pets, marketplace, directory, announcements, amenities, and frictionless access.
Before and after
From reactive operations to a connected community.
Adoption is not about installing one more app. It is about moving residential operations out of fragile channels and into a system each role can use without heavy training.
Today in many communitiesWhatsApp + sheets + memory
×
Messages, voice notes, and screenshots that get lost in chats.
×
Guards checking notebooks, screenshots, or phone calls.
×
Residents asking the same things: packages, rules, payments, reservations.
×
Reports without real measurement of timing, recurrence, or adoption.
With Sentra ResidenceOne platform per community
✓
Workflows with status, owner, evidence, and logbook.
✓
Validation by QR, code, unit, validity, and audit history.
✓
Self-service modules that resolve without depending on administration.
✓
Operational signals to decide with data and prioritize improvements.
Real operations
Designed for administrators and residents, not just for screens.
The system organizes operations by role and keeps traceability without making residents feel like they are using enterprise software.
Residents
Create access passes, report incidents, chat by community or unit, review notices, reserve amenities, and check finances.
Active QRCommunity chatReservations
Guards
Validate entries by camera or code, register packages, handle incidents, respond to parking, and leave shift logs.
ScanningPackagesParking
Administrators
Review priorities, users, reservations, tasks, finance, segmented push, and audit history without replacing the deeper admin web.
RolesFinanceAudit
Maintenance
Takes tasks, uploads evidence, and sends work to administrative review so requests close with context.
TasksEvidenceReview
Operations center
Residential 90+ units
Validated access
Neighbor messages
Open incidents
Tasks in review
Intelligent layer
Prepared to summarize activity, detect exceptions, and turn daily operations into clear signals for administration.
Mobile experience
Each role sees what it needs to act, not a generic menu.
Mobile views are designed as operations cockpits: quick actions, current status, and enough context to resolve without asking for instructions in chat.
Administration
Daily decision panel
Approvals, users, balances, announcements, and visible exceptions without opening sheets or chasing messages.
Good morning, administration
Requests8
Pending3
Resident
Daily life in one app
QR access, community chat, reservations, packages, pets, marketplace, and reports from a simple mobile experience.
Your community today
Active QR4
Chats2
Gate
Shifts with context and traceability
Scanning, logbook, packages, visits, and relevant events so the shift does not depend on memory.
Gate operations
Entries148
Packages7
Scalable
From one residence to a network of communities.
Sentra Residence can become the entry point for new communities, with local identity, active membership, configurable rules, and a shared operating foundation.
01
Configure units, residents, guards, and administrators.
02
Activate access rules, packages, amenities, and communication.
03
Adjust modules and rules to the real way your residence operates.
04
Measure adoption, response times, incidents, and daily operations.
Tailored
Your residence should not have to adapt to the software.
The membership can evolve with new functions, rules, and flows based on what each community, condo, or residence needs. The idea is to start from a strong base and adjust what truly reduces friction.
Rules by private community, tower, phase, unit, or resident type.
New modules based on real operations: community chat, access, payments, events, providers, or reports.
Monthly membership to operate and evolve the system without a fixed one-time project payment.
Community branding: name, domain, colors, copy, roles, and onboarding flow.
Automation and intelligence to summarize activity, alert exceptions, and accelerate decisions.
How adoption works
A gradual transition, without forcing everything at once.
Membership works best when it starts with high-impact modules and evolves with real evidence: what residents use, what the gate needs, and what administration wants to measure.
01Week 1
Light discovery
Units, roles, current rules, gate operations, amenities, and the community's main pain points are reviewed.
02Weeks 2-3
Base activation
The residence is configured, key users are enabled, and essential modules are activated with low risk.
03Month 1
Guided support
Real questions, adoption, resident friction, and daily operations are observed to adjust copy, rules, and flows.
04Ongoing
Monthly evolution
The membership makes it possible to prioritize new modules, automation, reports, or specific rules without rebuilding the system.
Common questions
Normal questions before adopting a residential system.
The intent is to reduce friction, not add complexity. That is why adoption can be gradual, measurable, and adjusted to each community.
Do we need to install hardware?01
Not to start. The platform can operate with phones, tablets, or computers at the gate. If specific hardware is needed later, it can be evaluated as an additional improvement.
Can it adapt to our residence rules?02
Yes. The foundation includes roles, units, restrictions, access, amenities, and communication, but each community can adjust rules and request custom modules.
What happens if the gate loses internet?03
The design considers operational continuity and event records. Some actions can use offline or backup flows depending on the activated module.
Does it work for residents and tenants?04
Yes. The system distinguishes roles such as resident, tenant, guard, administration, and board member so each person only accesses what applies.
How long does it take to activate a community?05
It depends on rules, number of units, and initial modules, but the recommendation is to start gradually: access, gate, communication, and one or two community modules.
Is it a one-time payment or a membership?06
The recommended direction is membership: ongoing operations, support, adjustments, and system evolution as new needs appear in the residence.
Initial conversation
Tell me how your residence operates.
The goal is not to sell a fixed package. It is to understand real rules, roles, and pain points so we can propose gradual adoption with modules that actually reduce friction.
01
First, we identify high-impact modules: gate, access, amenities, communication, or balances.
02
Then we define whether it makes sense to start with a pilot, guided demo, or phased activation.
03
Direct contact: admin@sentraia.dev
Translation and operational coordination
Elisa Solorzano
Associate Project Manager, Language ServicesSupporting translation, content organization, and operational follow-up so Sentra Residence is ready for bilingual communities.System view
A working product, ready for evaluation.
Access the current system to review flows, navigation, and base operations from a real experience.
Resident home01
Access control02
Gate03
Admin panel04
Sentra Residence